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Lemon

Shipping Policy

Where We Ship

We ship to addresses in the United States, including Alaska, Hawaii, APO/FPO addresses and the US territories (Puerto Rico, U.S. Virgin Islands, Guam, American Samoa and the Northern Mariana Islands). We do not offer international shipping at this time.

Shipping to a US territory? At checkout, choose United States as the country and your territory as the state.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order ships.

Shipping Methods & Cost

Free standard shipping to the lower 48 states, Washington DC and APO/FPO addresses — no minimum purchase required.

Alaska, Hawaii & US territories: smaller items — hi-hats, splashes, the 13″ crash/ride, the smaller drum pads and the hi-hat controller sensor — still ship free. Larger cymbals and drums carry a per-item surcharge, because they cost us considerably more to ship there:

Item Alaska, Hawaii & US territories
Hi-hats, splashes, 13″ crash/ride, T550 8″ tom, T950 10″ tom, hi-hat controller sensor Free
15″, 18″ and 20″ crash/rides, 15″ China, T550 snare, 10″ tom and kick, T950 snare $24.95 for the first item, $14.95 for each additional
T950 floor tom and kick $49.95 each

Each product page shows its own Alaska, Hawaii & territories price, and your exact shipping cost is shown at checkout before you pay.

Destination Estimated Delivery
Lower 48 states, Washington DC 3–5 business days
Alaska, Hawaii 3–7 business days
Puerto Rico, U.S. Virgin Islands 4–13 business days
Guam, American Samoa, Northern Mariana Islands 12–16 business days

Delivery estimates are counted after processing and vary by item and destination; the estimate for a specific item is shown on its product page.

Order Tracking

Once your order ships, you will receive an email with a tracking number. You can also check your order status by logging into your account on our website.

Shipping Restrictions

We ship to physical addresses only. We are unable to deliver oversized items (drum pads, hi-hat systems) to P.O. boxes. Please ensure your shipping address is correct — we are not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Damaged Packages

If your package appears lost or arrives damaged, please contact us at contact@lemonedrums.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.