Introduction
Lemon E-Drums (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit lemonedrums.com and make purchases.
Information We Collect
Information you provide
- Account information: name, email address, and password when you create an account.
- Order information: billing and shipping address and phone number when you place an order. Payment card details are collected and processed directly by our third-party payment processor — we never see or store your full card number.
- Address autocomplete: when you begin typing your address at checkout, we send the text to Google Places API to suggest matches. Google receives the partial address and your IP address to provide this service.
- Communications: any information you include when you contact our support team via email.
Information collected automatically
- Analytics: we use Google Analytics to understand how visitors use our site. This collects pages visited, time on page, browser type, device information, and approximate location (country/region). Google Analytics uses cookies to distinguish unique visitors (see Cookies section below).
- Cookies: our site sets cookies required for the shopping cart and login functionality. See the detailed cookie table below.
How We Use Your Information
- Process and fulfill your orders.
- Communicate with you about your orders and provide customer support.
- Analyze site traffic and improve our website, products, and services.
- Comply with legal obligations.
Information Sharing
We do not sell your personal information. We share data only with:
- Payment processors: to securely process your transactions. Your payment details go directly to the processor and are not stored on our servers.
- Shipping carriers: your name and shipping address to deliver your orders.
- Google: address autocomplete at checkout (Google Places API) and site analytics (Google Analytics).
- Legal requirements: when required by law or to protect our rights.
Data Security
We use SSL encryption across the entire site. Payment processing is handled by PCI-compliant third-party providers. While we take reasonable measures to protect your information, no method of transmission over the Internet is 100% secure.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing contact@lemonedrums.com. We will respond within 30 days.
Cookies
Our site uses the following cookies:
| Cookie | Purpose | Duration |
|---|---|---|
wp_woocommerce_session_* |
Shopping cart session — links your cart to your browser | 2 days |
woocommerce_cart_hash |
Detects when cart contents change | Session |
woocommerce_items_in_cart |
Tracks whether the cart has items | Session |
wordpress_logged_in_* |
Keeps you logged in to your account | 2 days (or 14 days with “Remember me”) |
_ga, _ga_* |
Google Analytics — distinguishes unique visitors | 2 years |
You can control cookies through your browser settings. Disabling cookies will affect shopping cart and checkout functionality.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated “last modified” date at the top.
Contact Us
If you have questions about this Privacy Policy, email us at contact@lemonedrums.com.