Find your order and we'll take it from there. Your order number is in the confirmation email we sent when you ordered.
Something wrong with it? If it arrived damaged, is faulty, or isn't what you ordered, don't file it here — email contact@lemonedrums.com with your order number. We'll sort it out, and return shipping is on us.
Trouble getting it working with your module? Ask us first — it's often a settings change.
How it works
- Tell us what's going back and why.
- See the return shipping cost and your refund — then decide.
- Confirm, and we email a prepaid label for each item straight away.
- Pack each item in its original box, tape its label on, drop it off.
- Refund goes back to your original payment method 5–7 business days after it arrives, less return shipping and any restocking fee for items that come back worn or marked.
Full terms are in our Return & Refund Policy.